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Zukushop ServiceShippingClick on a question. Get an answer. How Do I Contact You? top⇑ Call toll free Monday-Saturday 8am - 6pm (Eastern Time) :1.800.928.8218 Our Guarantee of Satisfaction top⇑ If you experience a problem with any of our products, customer service, shipping — please let us know. We'll do our best to make it right for you. Returns top⇑ If you are not pleased with your order, please let us know within 2 weeks of receipt. What Are My Payment Options? top⇑ We accept MasterCard, Visa, American Express and Discover online. Is Shopping Safe and Secure? top⇑ All Zukushop.com transactions take place on a secure server. Your information is encrypted before it is sent through the Internet. If you don't feel comfortable sending your credit card information over the Internet, no problem. Just give us a call 800 928 8218 and we will be happy to take care of your order over the phone. Privacy Statement top⇑ We know that this is a sensitive issue for all of us and we at ZUKU take your privacy very seriously. To that end, we have a privacy statement that we live by. ZUKU, LLC has created this privacy statement to demonstrate our firm commitment to privacy. The privacy policy page discloses the information gathering and dissemination practices for this website: www.zukushop.com. Click the link, if you want to read all of the legalese in its' boring but official glory. When Will the Package Arrive? top⇑ Most packages arrive within Five Business Days. Your package may arrive as late as 9 PM. If your package doesn’t have far to travel, it is likely to arrive early! Shipments to remote parts of Canada and to Alaska, Hawaii, Puerto Rico may take a little longer. We ship by UPS Ground in the continental U.S. and Canada and by US Priority Mail to Alaska, Hawaii, Puerto Rico. We authorize UPS to leave your package without a signature. Shipping and Handling Service and Prices top⇑ We ship by UPS Ground in the continental U.S. and Canada and by US Priority Mail to Alaska, Hawaii, Puerto Rico. Your package is insured and trackable. We authorize UPS to leave your package without a signature.
Can I pick up a box at your warehouse? top⇑ You can pick up any order at our UPS shipping office facility at 2107 N. Decatur Road, Decatur, Georgia 30033. Where can we ship?top⇑ We can ship to all 50 states, Puerto Rico and Canada. Unfortunately, we can't send Zukushop products to other international sites. International Shipping top⇑ We can ship to all 50 states, Puerto Rico and Canada. You can order Pasquini books for shipment to other places from SUDZ Publishing You can order Vet Board Games for shipment to other places from the Vet Board Games website You can order RMM cartoon books for shipment to other places from the RMM website PO Boxes top⇑ We do not ship to P.O. Boxes in the continental U.S. and Canada. What if I have a Rural Route Number? Rural Route numbers are OK, UPS delivers to them. Sometimes people confuse the two. Do they have a street address at all? Every house in America has a street address that UPS can reach. It may not be the most common way to describe the address, but it almost always exists. Can I ship to a neighbor? Sure! What other addresses can I ship to? Many customers choose to ship to a work address.  Guarantee of Absolute SatisfactionIf you are not pleased with your order, please let us know. We'll quickly replace it or refund your hard earned cash. Read more about our guarantee. 
Call us! 1.800.928.8218 Monday-Saturday 8am - 6pm (Eastern Time)
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